Loss Prevention Agent Job at Goodwill Industries of Southern Arizona, Tucson, AZ

  • Goodwill Industries of Southern Arizona
  • Tucson, AZ

Job Description

About the Role:

We are seeking a proactive and driven Loss Prevention Agent to join our team within the retail industry. This role plays a critical part in protecting our people, assets, and overall store environment.

As a Loss Prevention Agent, you will be responsible for maintaining a safe and secure store while actively working to prevent theft, reduce shrink, and support operational integrity. You will partner closely with store leadership to identify risks, conduct investigations, and implement effective loss prevention strategies.

This is an excellent opportunity for a detail-oriented professional who thrives in a dynamic environment and is looking to grow within a high-impact security and operations role.

What You Will Do:
  • Monitor store activity and conduct surveillance to prevent theft and minimize loss
  • Identify risks and collaborate with leadership to implement proactive solutions
  • Support store teams in maintaining a safe and secure environment
  • Conduct investigations, interviews, and documentation related to theft and incidents
  • Prepare clear, accurate reports and maintain detailed case records
  • Act as a visible deterrent while providing professional customer interaction
Minimum Qualifications:
  • High school diploma or equivalent
  • 1+ years of experience in loss prevention or a related field
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High level of integrity and ability to handle confidential information with discretion
What Set You Apart:
  • Monitor store activity and conduct surveillance to prevent theft and minimize loss
  • Identify risks and collaborate with leadership to implement proactive solutions
  • Support store teams in maintaining a safe and secure environment
  • Conduct investigations, interviews, and documentation related to theft and incidents
  • Prepare clear, accurate reports and maintain detailed case records
  • Act as a visible deterrent while providing professional customer interaction
Why Join us:
  • Be part of a mission-driven organization where your work directly impacts safety and operations
  • Gain hands-on experience in investigations, risk mitigation, and retail security
  • Work alongside a collaborative leadership team that values your input
  • Opportunities for growth and development within Loss Prevention and beyond

Key Skills for Success:

Success in this role requires strong communication, sound judgment, and attention to detail. You'll need to balance independent decision-making with teamwork while maintaining professionalism and discretion at all times.

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